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FAQs

Got questions? We've got answers! Whether you're a seasoned driver or just getting your wheels rolling, our FAQs are here to steer you in the right direction.

Your Questions, Our Answers!

What services does ProRoutes Dispatch offer?

ProRoutes Dispatch offers a full range of freight dispatch services, including load booking, route planning, and handling all logistical details. Our goal is to allow drivers to focus solely on the road while we manage the rest, including communication with brokers, paperwork, and load tracking. We strive to provide efficient and reliable support to ensure your time on the road is both productive and stress-free.

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Try us out with your first dispatch for FREE and experience the difference we can make!

2

What types of trucks do you work with?

We work with a wide range of truck types, including dry vans, flatbeds, reefers, and more. Whether you're an owner-operator or a small fleet owner, we can find suitable loads for your equipment.

3

Do I need my own authority to work with ProRoutes Dispatch?

Yes, you must have your own motor carrier authority with a minimum of 6 months active to work with us. We do not accept operators leasing under another carrier's authority.

4

How does ProRoutes Dispatch match drivers with loads?

At ProRoutes Dispatch, we utilize a combination of advanced technology and industry connections to find the best loads for our drivers. We consider your specific vehicle type, preferred routes, and load preferences to ensure we match you with opportunities that align with your needs. Our aim is to maximize your time on the road and optimize your earnings by providing consistently high-quality load options.

5

What is the dispatch fee and what does it include?

Our dispatch fee is 12%, which covers all dispatch services we provide, including load matching, route planning, handling paperwork, and communications with brokers. This fee ensures that you receive a seamless and efficient service, allowing you to focus on driving.

6

How often are loads secured for drivers?

We work diligently to provide a consistent flow of loads. Our team actively seeks out opportunities that align with your schedule and preferences, ensuring steady work availability.

7

What are the payment terms for drivers?

Invoices are sent out every Friday, and payments are processed promptly through Stripe. Drivers have 24 hours to complete the payment after receiving the invoice.

8

What kind of support can I expect if issues arise?

ProRoutes Dispatch offers 24/7 responsive support. Whether it's resolving issues with loads, handling paperwork, or answering questions, our team is always here to assist you.

9

Is there a contract required to work with ProRoutes Dispatch?

Yes, we require a contract to formalize our partnership, outlining the dispatch fee and service expectations. The contract is straightforward and does not lock you into a long-term commitment beyond the terms specified.

10

What are the benefits of using a dispatch service?

Using a dispatch service allows you to focus on driving while we handle the administrative tasks. This can save you time, reduce stress, and help you maximize your earnings by ensuring you always have a load to haul.

11

How do I know if ProRoutes Dispatch is right for me?

If you're looking for reliable dispatch services that can help you maximize your earnings and minimize your workload, ProRoutes Dispatch is a great choice. To help you get started, we offer your first dispatch for FREE. Contact us for a consultation to learn more and experience our top-notch service with no initial cost.

FAQS

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(949) 775-2225

6479 US Highway 93 S Ste 1036

Whitefish, MT 59937-7824

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